Page 80: Printing From The Printer Driver On Mac Os. User's Guide Printing Technical Support Allows you to access the Epson technical support website. Printing from the Printer Driver on Mac OS Printing Basics Note: Operations differ depending on the application. See the application's help for details. Open the file you want to print.
I am using a HP Officejet 4500 Wireless all-in-one printer and my computer is an iMac with OSX 10.6.8. Today I tried to print addresses on envelopes. My printer would feed the envelopes in with two short 'pulls' and stop. Then the exclamation mark on the control panel would light up and I would get a empty paper tray error message. After several failed attempts, I was even unable to print 81/2'x11' paper, until I disconnected the printer and let it restart. I have printed envelopes, although infrequently, and haven't had a problem before. I make sure that the appropriate-sized envelope is selected in 'page setup' before attempting to print.
By the way, although I have recently installed a wireless router, I don't use the wireless mode to operate either my desktop computer or the printer. I tried to access on-line assistance, but couldn't get the process to accept my serial # and FPU # that are clearly shown on the back of my printer.
I believe my printer is still under warranty. But be that as it may, can someone please provide assistance in dealing with this problem? I'm at a loss to proceed any further. Thanks for any help that may be offered. Gerregan, I finally endured the hassle of making a phone call to HP support. Couldn't use on-line options because even though my printer is still in warranty, I couldn't get the sign-in process to recognize my serial number.
After several hours of trouble-shooting with the Mac folks at HP, the decision was that the rollers on my printer were misaligned and would not realign. My in-warranty printer was replaced and the envelope problem was solved. A problem with roller alignment (not software) might be why you are experiencing the problem with getting envelopes to feed and print. But hesitate to generalize to your difficulty. Hope you have success in getting your printer fixed!
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